HP Officejet Pro 8500
HP Officejet Pro 8500 -
Notice to users in Taiwan
Contents
Get started
Install the accessories
Use the device
Print
Scan
HP Digital Solutions (some models only)
Work with memory devices
Fax
Copy
Configure and manage
Maintain and troubleshoot
HP supplies and accessories
Support and warranty
Device specifications
Regulatory information
Index
HP Officejet Pro 8500
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Regulatory information
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Notice to users in Taiwan
HP Officejet Pro 8500 -
Notice to users in Taiwan
Notice to users in Taiwan
Appendix D
276
Regulatory information
HP Officejet Pro 8500 > Notice to users in Taiwan
Contents
Get started
Find other resources for the product
Finding the device model number
Accessibility
Understand the device parts
Front view
Printing supplies area
Back view
Control panel
Control-panel buttons and lights (Color display)
Control-panel buttons and lights (Two-line display)
Color display
Two-line display
Connection information
Turn off the device
Eco-Tips
Install the accessories
Install the duplexer
Install Tray 2
Turn on accessories in the print driver
To turn on accessories on Windows computers
To turn on accessories on Macintosh computers
Use the device
Use device control-panel menus
Device control-panel message types
Status messages
Warning messages
Error messages
Critical error messages
Change device settings
Text and symbols
Type numbers and text on the control-panel keypad
To enter text
To enter a space, pause, or symbol
To erase a letter, number, or symbol
Type text using the visual keyboard (some models only)
Available symbols for dialing fax numbers (some models only)
Use the HP software
Use the HP photo and imaging software
Use the HP productivity software
Load the originals
Load an original in the automatic document feeder (ADF)
Load an original on the scanner glass
Select print media
Recommended papers for printing and copying
Tips for selecting and using print media
Understand specifications for supported media
Understand supported sizes
Understand supported media types and weights
Set minimum margins
Load media
Configure trays
Print on special and custom-sized media
Print borderless
Print
Change print settings
Change settings from an application for current jobs (Windows)
Change default settings for all future jobs (Windows)
Change settings (Mac OS X)
Print on both sides (duplexing)
Guidelines for printing on both sides of a page
Perform duplexing
Print a Web page
Cancel a print job
Scan
Scan an original
Scan an original to a computer (direct connection)
Scan an original to a computer (network connection)
Scan an original to a memory device
Use Webscan via embedded Web server
Scan from a TWAIN-compliant or a WIA-compliant program
Scan from a TWAIN-compliant program
Scan from a WIA-compliant program
Edit a scanned original
Edit a scanned photo or graphic
Edit a scanned document using optical character recognition (OCR) software
Change scan settings
Cancel a scan job
HP Digital Solutions (some models only)
What are HP Digital Solutions?
HP Direct Digital Filing
HP Digital Fax
Requirements
Setting up the HP Digital Solutions
HP Direct Digital Filing
Set Up Scan to Network Folder
Use HP Scan to Network Folder
Set Up Scan to E-mail
Use Scan to E-mail
Set Up HP Digital Fax
Using HP Digital Fax
Work with memory devices
Insert a memory card
Connect a digital camera
Connect a storage device
Print DPOF photos
View photos
View photos (color display models only)
View photos using your computer
Print photos from the control panel
Print selected photos
Print an index sheet from the device control panel
Print passport photos (color display models only)
Save photos to your computer
Fax
Send a fax
Send a basic fax
Send a fax manually from a phone
Send a fax using monitor dialing
Send a fax using the broadcast fax option (color display models only)
Send a fax from memory
Schedule a fax to send later
Send a fax to multiple recipients
Send a fax to multiple recipients from the device control panel
Send a color original fax
Change the fax resolution and Lighter / Darker settings
Change the fax resolution
Change the Lighter / Darker setting
Set new default settings
Send a fax in Error Correction Mode
Receive a fax
Receive a fax manually
Set up backup fax reception
Reprint received faxes from memory
Poll to receive a fax
Forward faxes to another number
Set the paper size for received faxes
Set automatic reduction for incoming faxes
Block junk fax numbers
Set the junk fax mode
Add numbers to the junk fax list
Remove numbers from the junk fax list
View a list of blocked fax numbers
Receive faxes to your computer (Fax to PC and Fax to Mac)
Fax to Pc and Fax to Mac requirements
Activate Fax to PC and Fax to Mac
Modify Fax to PC or Fax to Mac settings
Turn off Fax to PC or Fax to Mac
Change fax settings
Configure the fax header
Set the answer mode (Auto answer)
Set the number of rings before answering
Change the answer ring pattern for distinctive ring
Set the fax error correction mode
Set the dial type
Set the redial options
Set the fax speed
Set the fax sound volume
Set up speed-dial entries
Set up fax numbers as speed-dial entries or groups
Set up speed-dial entries
Set up a speed-dial group
Print and view a list of speed-dial entries
View a list of speed-dial entries
To print a list of speed-dial entries
Fax over Internet Protocol (FoIP)
Test fax setup
Use reports
Print fax confirmation reports
Print fax error reports
Print and view the fax log
Clear the fax log
Print the details of the last fax transaction
Print a Caller ID History Report
Cancel a fax
Copy
Make copies from the device control panel
Change the copy settings
Set the number of copies
Set the copy paper size
Set the copy paper type
Change copy speed or quality
Resize an original to fit onto letter or A4 paper
Copy a legal-size document onto letter paper
Crop an original (color display models only)
Adjust the lightness and darkness of your copy
Enhance light areas of your copy
Collate a copy job
Apply Margin Shift to a Copy Job
Two-sided copy jobs
Cancel a copy job
Configure and manage
Manage the device
Monitor the device
Administer the device
Use device management tools
Use the Toolbox (Windows)
Open the Toolbox
Toolbox tabs
Network Toolbox
Use the HP Solution Center (Windows)
Use the Embedded Web server
To open the embedded Web server
Embedded Web server pages
Use the HP Device Manager (Mac OS X)
Use the HP Printer Utility (Mac OS X)
Open the HP Printer Utility
HP Printer Utility panels
Understand the self-test report
Understand the network configuration page
Configure network options
Change basic network settings
Modify wireless settings
View and print network settings
Turn the wireless radio on and off
Change advanced network settings
Set link speed
To view IP settings
To change IP settings
Set up faxing for the device
Set up faxing (parallel phone systems)
Choose the correct fax setup for your home or office
Case A: Separate fax line (no voice calls received)
Case B: Set up the device with DSL
Case C: Set up the device with a PBX phone system or an ISDN line
Case D: Fax with a distinctive ring service on the same line
Case E: Shared voice/fax line
Case F: Shared voice/fax line with voice mail
Case G: Fax line shared with computer modem (no voice calls received)
Case H: Shared voice/fax line with computer modem
Case I: Shared voice/fax line with answering machine
Case J: Shared voice/fax line with computer modem and answering machine
Case K: Shared voice/fax line with computer dial-up modem and voice mail
Serial-type fax setup
Configure the device (Windows)
Direct connection
Install the software before connecting the device (recommended)
Connect the device before installing the software
Share the device on a locally shared network
Network connection
Install the device on a network
Install the device software on client computers
Install the printer driver using Add Printer
Install the device in a pure IPv6 network environment
Configure the device (Mac OS X)
Install the software for network or direct connection
Share the device on a locally shared network
Set up the device for wireless communication (some models only)
Understand 802.11 wireless network settings
To set up wireless communication using the installer (Windows)
To set up wireless communication using the installer (Mac OS X)
To set up wireless communication using the device control panel with wireless setup wizard
Connect the device using an ad hoc wireless network connection
To turn off wireless communication
Configure your firewall to work with HP devices
Change the connection method
Guidelines for ensuring wireless network security
To add hardware addresses to a WAP
Other guidelines
Set up the device for Bluetooth communication
To set up the device for Bluetooth communication via the embedded Web server
Connect the device with Bluetooth
Connecting the device with Bluetooth on Windows
Connect the device with Bluetooth on Mac OS X
Set Bluetooth security for the device
Use a passkey to authenticate Bluetooth devices
To set the device to be visible or not visible to Bluetooth devices
Reset Bluetooth settings via the embedded Web server
Uninstall and reinstall the software
Maintain and troubleshoot
Replace the ink cartridges
Maintain the printheads
To check printhead health
To print the print quality diagnostic page
To align the printheads
To calibrate the linefeed
To clean the printheads
To clean the printhead contacts manually
To replace the printheads
Store printing supplies
Store ink cartridges
Store printheads
Clean the device
Clean the scanner glass
Clean the exterior
Clean the automatic document feeder
General troubleshooting tips and resources
Solve printing problems
The device shuts down unexpectedly
Error message appears on control-panel display
The device is not responding (nothing prints)
Device takes a long time to print
Placement of the text or graphics is wrong
The device prints half a page, then ejects the paper
Poor print quality and unexpected printouts
General print quality troubleshooting
Meaningless characters print
Ink is smearing
Ink is not filling the text or graphics completely
Output is faded or dull colored
Colors are printing as black and white
Wrong colors are printing
Printout shows bleeding colors
The printout has a horizontal band of distortion near the bottom of a borderless print
Colors do not line up properly
Text or graphics are streaked
Something on the page is missing or incorrect
Solve paper-feed problems
Solve copy problems
No copy came out
Copies are blank
Documents are missing or faded
Size is reduced
Copy quality is poor
Copy defects are apparent
The device prints half a page, then ejects the paper
Error messages appear
Solve scan problems
Scanner did nothing
Scan takes too long
Part of the document did not scan or text is missing
Text cannot be edited
Error messages appear
Scanned image quality is poor
Scan defects are apparent
Solve fax problems
The fax test failed
Solve HP Digital Solutions problems
Solving HP Direct Digital Filing problems
Common problems
Unable to scan to network folder
Unable to scan to e-mail
Solving HP Digital Fax problems
Solve network problems
Solve wireless problems
Basic wireless troubleshooting
Advanced wireless troubleshooting
Make sure your computer is connected to your network
Make sure that the HP device is connected to your network
Check to see if the firewall software is blocking communication
Make sure the HP device is online and ready
Your wireless router is using a hidden SSID
Make sure the wireless version of the HP device is set as the default printer driver (Windows only)
Make sure the HP Network Devices Support service is running (Windows only)
Add hardware addresses to a wireless access point (WAP)
Solve photo (memory card) problems
The device cannot read the memory card
The device cannot read photos on the memory card
The device prints half a page, then ejects the paper
Solve device management problems
Embedded Web server cannot be opened
Troubleshoot installation issues
Hardware installation suggestions
Software installation suggestions
Clear jams
Clear paper jams
Avoid paper jams
Errors (Windows)
Printhead(s) Missing
Incompatible Printhead
Printhead problem
Fax Memory Full
Device Disconnected
Replace Cartridge(s) Soon
Cartridge Problem
Cartridge Problem
Paper Mismatch
The cartridge cradle cannot move.
Paper Jam
Paper Jam
The printer is out of paper.
Incompatible Cartridge(s)
Printer Offline
Printer Paused
Document failed to print
General printer error
HP supplies and accessories
Order printing supplies online
Accessories
Supplies
Ink cartridges and printheads
HP media
Support and warranty
Obtain electronic support
Warranty
Ink cartridge warranty information
Obtain HP telephone support
Before you call
Support process
HP support by phone
Phone support period
Telephone support numbers
Placing a call
After the phone support period
Additional warranty options
HP Quick Exchange Service (Japan)
HP Korea customer support
Prepare the device for shipment
Remove the ink cartridges and printheads before shipment
Remove the device control-panel faceplate
Remove the duplexer
Remove the output tray
Pack the device
Device specifications
Physical specifications
Product features and capacities
Processor and memory specifications
System requirements
Network protocol specifications
Embedded Web server specifications
Print specifications
Copy specifications
Fax specifications
Scan specifications
Environmental specifications
Electrical specifications
Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)
Supported devices
Memory card specifications
Regulatory information
FCC statement
VCCI (Class B) compliance statement for users in Japan
Notice to users in Japan about the power cord
Notice to users in Korea
Toxic and hazardous substance table
Notice to users of the U.S. telephone network: FCC requirements
Notice to users of the Canadian telephone network
Notice to users in the European Economic Area
Australia wired fax statement
Regulatory information for wireless products
Exposure to radio frequency radiation
Notice to users in Brazil
Notice to users in Canada
Notice to users in Taiwan
European Union regulatory notice
Regulatory model number
Declaration of conformity
Environmental product stewardship program
Paper use
Plastics
Material safety data sheets
Recycling program
HP inkjet supplies recycling program
Disposal of waste equipment by users in private households in the European Union
Power consumption
Chemical Substances
Third-party licenses
Index
HP Officejet Pro 8500
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