HP Officejet Pro 8500 - Advanced wireless troubleshooting

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Advanced wireless troubleshooting

If you have tried the suggestions provided in the Basic troubleshooting section and are
still unable to connect to your HP device to the wireless network, try the following
suggestions in the order presented:

Make sure your computer is connected to your network

Make sure that the HP device is connected to your network

Check to see if the firewall software is blocking communication

Make sure the HP device is online and ready

Your wireless router is using a hidden SSID

Make sure the wireless version of the HP device is set as the default printer driver
(Windows only)

Make sure the HP Network Devices Support service is running (Windows only)

Add hardware addresses to a wireless access point (WAP)

Solve wireless problems

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