Part of the document did not scan or text is missing
•
Check the original
◦
Make sure that you loaded the original correctly. For more information, see
Load the originals
.
◦
If you scanned the document from the ADF, try scanning the document directly
from the scanner glass. For more information, see
Load an original on the
scanner glass
.
◦
Colored backgrounds can cause images in the foreground to blend into the
background. Try adjusting the settings before you scan the original, or try
enhancing the image after you scan the original.
•
Check the settings
◦
Make sure that the input media size is large enough for the original that you
are scanning.
◦
If you are using the HP Solution Center software, the default settings in the HP
Solution Center software might be set to automatically perform a specific task
other than the one that you are attempting. See the onscreen Help for the HP
Solution Center software for instructions about changing the properties.