Error messages appear
•
Unable to activate TWAIN source or An error occurred while acquiring the
image
◦
If you are acquiring an image from another device, such as a digital camera or
another scanner, make sure that the other device is TWAIN-compliant. Devices
that are not TWAIN-compliant do not work with the device software.
◦
If you are using a USB connection, make sure that you have connected the
USB Device Cable to the correct port on the back of your computer.
◦
Verify that the correct TWAIN source is selected. In the software, check the
TWAIN source by selecting Select Scanner on the File menu.
•
Reload document and then restart job
Press the OK button, and then reload the remaining documents in the ADF. For
more information see
Load the originals
.