HP Officejet Pro 8500 - Documents are missing or faded

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Documents are missing or faded

Check the media
The media might not meet Hewlett-Packard media specifications (for example, the
media is too moist or too rough). See

Select print media

for more information.

Check the settings
The quality setting of Fast (which produces draft-quality copies) might be
responsible for the missing or faded documents. Change to the Normal or Best
setting.

Check the original

The accuracy of the copy depends on the quality and size of the original. Use
the Copy menu to adjust the brightness of the copy. If the original is too light,
the copy might not be able to compensate, even if you adjust the contrast.

Colored backgrounds might cause images in the foreground to blend into the
background, or the background might appear in a different shade.