Copy quality is poor
•
Take steps to improve the copy quality
◦
Use quality originals.
◦
Load the media correctly. If the media is loaded incorrectly, it might skew,
causing unclear images. See
Load media
for more information.
◦
Use or make a carrier sheet to protect your originals.
•
Check the device
◦
The scanner lid might not be closed properly.
◦
The scanner glass or lid backing might need cleaning. See
Clean the device
for more information.
◦
The ADF might need cleaning. See
Clean the device
for more information.
•
Print a Print Quality Diagnostic Page. Check for nozzle health problems that can
cause streaks, wrong colors, and other poor quality copy problems. For more
information, see
To print the print quality diagnostic page
.