HP Officejet Pro 8500 - Fax to Pc and Fax to Mac requirements

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Fax to Pc and Fax to Mac requirements

The administrator computer, the computer that activated the Fax to PC or Fax to
Mac feature, must be on at all times. Only one computer can act as the Fax to PC
or Fax to Mac administrator computer.

The destination folder's computer or server, must be on at all times. The
destination computer must also be awake, faxes will not be saved if the computer
is asleep or in hibernate mode.

If you are using Windows, the HP Digital Imaging monitor in Windows Taskbar
must be on at all times.

Paper must be loaded in the input tray.