HP Officejet Pro 8500 - Choose the correct fax setup for your home or office

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Choose the correct fax setup for your home or office
To fax successfully, you need to know what types of equipment and services (if any)
share the same phone line with the device. This is important because you might need
to connect some of your existing office equipment directly to the device, and you might
also need to change some fax settings before you can fax successfully.
1. Determine if your telephone system is serial or parallel (see

Set up faxing (parallel

phone systems)

).

a. Serial-type telephone system — See

Serial-type fax setup

.

b. Parallel-type telephone system — Go to step 2.

2. Select the combination of equipment and services sharing your fax line.

DSL: A Digital subscriber line (DSL) service through your telephone company.
(DSL might be called ADSL in your country/region.)

PBX: A private branch exchange (PBX) phone system or an integrated
services digital network (ISDN) system.

Distinctive ring service: A distinctive ring service through your telephone
company provides multiple telephone numbers with different ring patterns.

Voice calls: Voice calls are received at the same phone number you use for fax
calls on the device.

Computer dial-up modem: A computer dial-up modem is on the same phone
line as the device. If you answer Yes to any of the following questions, you are
using a computer dial-up modem:

Do you send and receive faxes directly to and from your computer software
applications through a dial-up connection?

Do you send and receive e-mail messages on your computer through a dial-
up connection?

Do you access the Internet from your computer through a dial-up
connection?

Set up faxing for the device

131

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Answering machine: An answering machine that answers voice calls at the
same phone number you use for fax calls on the device.

Voice mail service: A voice mail subscription through your telephone company
at the same number you use for fax calls on the device.

3. From the following table, choose the combination of equipment and services

applicable to your home or office setting. Then look up the recommended fax
setup. Step-by-step instructions are included for each case in the sections that
follow.

NOTE: If your home or office setup is not described in this section, set up the
device as you would a regular analog phone. Make sure you use the phone cord
supplied in the box to connect one end to your telephone wall jack and the other
end to the port labeled 1-LINE on the back of the device. If you use another phone
cord, you might experience problems sending and receiving faxes.
You might need to connect the supplied phone cord to the adapter provided for
your country/region.

Other equipment or services sharing your fax line

Recommended fax
setup

DSL

PBX

Distincti
ve ring
service

Voice
calls

Comput
er dial-
up
modem

Answeri
ng
machine

Voice
mail
service

Case A: Separate fax
line (no voice calls
received)

Case B: Set up the
device with DSL

Case C: Set up the
device with a PBX
phone system or an
ISDN line

Case D: Fax with a
distinctive ring service
on the same line

Case E: Shared voice/
fax line

Case F: Shared voice/
fax line with voice mail

Case G: Fax line shared
with computer modem
(no voice calls received)

Case H: Shared voice/
fax line with computer
modem

Case I: Shared voice/
fax line with answering
machine

Chapter 10

132

Configure and manage

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Other equipment or services sharing your fax line

Recommended fax
setup

DSL

PBX

Distincti
ve ring
service

Voice
calls

Comput
er dial-
up
modem

Answeri
ng
machine

Voice
mail
service

Case J: Shared voice/
fax line with computer
modem and answering
machine

Case K: Shared voice/
fax line with computer
dial-up modem and
voice mail