HP Officejet Pro 8500 - Case G: Fax line shared with computer modem (no voice calls received)

NOTE: If you have a computer dial-up modem, your computer dial-up modem
shares the phone line with the device. You will not be able to use both your modem
and the device simultaneously. For example, you cannot use the device for faxing
while you are using your computer dial-up modem to send an e-mail or access the
Internet.

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Set up the device with a computer dial-up modem

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Set up the device with a computer DSL/ADSL modem

Set up the device with a computer dial-up modem
If you are using the same phone line for sending faxes and for a computer dial-up
modem, follow these directions for setting up the device.

Figure 10-6 Back view of the device

1

Telephone wall jack

2

Use the phone cord supplied in the box with the device to connect to
the "1-LINE" port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.

3

Computer with modem

To set up the device with a computer dial-up modem
1. Remove the white plug from the port labeled 2-EXT on the back of the device.
2. Find the phone cord that connects from the back of your computer (your computer

dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone
wall jack and plug it into the port labeled 2-EXT on the back of the device.

3. Using the phone cord supplied in the box with the device, connect one end to your

telephone wall jack, then connect the other end to the port labeled 1-LINE on the
back of the device.

NOTE: You might need to connect the supplied phone cord to the adapter
provided for your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to
the device, you might not be able to fax successfully. This special phone cord
is different from the phone cords you might already have in your home or office.

Chapter 10

140

Configure and manage

4. If your modem software is set to receive faxes to your computer automatically, turn

off that setting.

NOTE: If you do not turn off the automatic fax reception setting in your
modem software, the device will not be able to receive faxes.

5. Turn on the Auto Answer setting.
6. (Optional) Change the Rings to Answer setting to the lowest setting (two rings).
7. Run a fax test.
When the phone rings, the device automatically answers after the number of rings you
set in the Rings to Answer setting. The device begins emitting fax reception tones to
the sending fax machine and receives the fax.
If you encounter problems setting up the device with optional equipment, contact your
local service provider or vendor for further assistance.

Set up the device with a computer DSL/ADSL modem
If you have a DSL line and use that phone line to send faxes, follow these instructions
to set up your fax.

1

Telephone wall jack

2

Parallel splitter

3

DSL/ADSL filter
Connect one end of the phone jack that was supplied with the device
to connect to the 1-LINE port on the back of the device. Connect the
other end of the cord to the DSL/ADSL filter.
You might need to connect the supplied phone cord to the adapter
provided for your country/region.

4

Computer

5

Computer DSL/ADSL modem

NOTE: You will need to purchase a parallel splitter. A parallel splitter has one
RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2–line
phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on
the front and a plug on the back.

Set up faxing for the device

141